RETAIL CUSTOMERS
FREIGHT SERVICES & OVERSIZED SHIPPING
"Oversized" items will be charged a shipping fee as they require special handling. These items will be clearly marked as such in their description. When an order requires the use of freight services, please understand that the charge assessed only pays for door to door delivery and does not include in-house delivery, liftgate usage, or setup. Should such services be required, please let us know so that we can quote you a price accordingly. Our preferred freight company is UPS FREIGHT and we reserve the right to use alternative services at our discrection. Click Here For More Details...
SHIPPING PROCEDURE
All merchandise in stock will usually be shipped within 7 business days of confirmed payment. Generally, you will get your product within 7-14 business days depending on where you are. Sometimes there are factors that are beyond our control, please allow up to 3-4 weeks for delivery. If you need us to rush your order to you, we will absolutely do so when you let us know your preferred rush service and additional charges will apply.
SHIPPING METHOD
Unless otherwise requested or required, we will either ship using UPS or Fedex ground service. Sometimes we elect to use the U.S. Postal Service at our discretion. Should you purchase one of our heavy or large merchandise that cannot be shipped via courier, we will advise you of alternative methods ie: trucking company, freight etc. and get your confirmation before we proceed.
Should you have any more questions, please write to us at: shipping at berbertrading dot com